Customer Testimonials
Great Friendly staff and liked how they show yo a video Drop and pickup service
Danielle is amazing with follow thru getting details, numbers, data- anything requested. She is heads above the rest from any dealership. She even arranged for Bob and Nick to arrange test drives in my area. If there was a vehicle that worked I would definitely have gotten thru the dealership.
Exceptional service. Very professional and a plasure to work with. Would definitely recommend. Thank you.
Changed a battery out, helpful and fast Staff was great as always got us right in
The dealership went above and beyond their promises and prepared my car and delivered it ahead of schedule
Land Rover North Haven always takes great care of us. Dominic is very knowledgeable and easy to work with. Every visit is nothing less than professional with 5 star service. Thank you!
Dannielle, Geoff, and the team at North Haven Jaguar were very professional and easy to work with. The sales process was one of the smoothest I’ve experienced.
Top notch experience with Dannielle! Highly recommend working with her! She went above and beyond to make our experience 💯.
Fast efficient service. Great staff. Awesome salesperson. We will continue to do business with this establishment.
Dom is always professional and communicates clearly! Responds to questions on a timely manner! Appreciate his help!
Test drove new car and requested that wind noise be looked into before I picked up the car. I was told it was looked into and it was the sunroof. Within 30 seconds of driving off the lot, I knew the issue was not addressed. Scheduled a service call to have it looked into ( is a 45 minute drive each way so every visit is 2 hrs min). I was told it would require parts to fix and schedule an appt. Dropped off car and next day was told that you were waiting for parts ( not sure why I dropped off the car). ... Read More DealerRater - Jun 21, 2026
Love the videos so I have a good understanding of my vehicle's diagnosis and anything that needs to be replaced
Amanda always pays attention to detail, and listens Amanda listens to concerns and always fixes the problem
The entire team was very professional, knowledgeable and welcoming. I would highly recommend their dealership.
Friendly, helpful, and supportive when I came in. Helped me get things set up and made it an easy process
Best car dealership I have ever dealt with. Straightforward, honest, pleasant, clean facility, a total pleasure.
I appreciated the pick-up drop-off service for the repair of my vehicle. My repair was done quickly and I waited only 1 day for the return of my vehicle.
Efficient and courteous Enjoy seeing the video very much , helps explains the repairs and clarifies everything . Appreciate attention to details
Great group of people. Very professional and competent. Amanda has always been my point person for the Service Department. She is truly exceptional wit the level of service that she and her team provide.
Great group of people. Very professional and competent. Amanda has always been my point person for the Service Department. She is truly exceptional wit the level of service that she and her team provide.
It was great. I was able to drop the car off with no hassle and got the results the every next day like they stated
Professional staff, excellent facility, efficient process. Very pleased with service. Well the dealership is also reasonably convenient, an easy drive from Old Saybrook. Good coffee in lounge area!
My experience was decent no complaints everyone their Was professional and Attentive to customer needs and Standards ' being Met Definitely ?? quality '
Very efficient and professional The service department and the sales department have always taken great care of me
Always a pleasure to work with Sierra. Upfront about the service details that are beig completed, and is honest about the issues that the techs see when doing the service. Love traveling to this dealership, very few that you can find and trust, look no more!
My experience was way above expectations with Nick Latella, he was very professional in my purchase of a vehicle above six figures value. I felt special in my entire experience and he was knowledgeable on the product, customer focused, and worked efficiently throughout the transaction. Overall I would buy another vehicle form JLR North Haven again and look forward to it. In my lifetime of buying several luxury vehicles (Porsches and Audis) this was by far the best experience I’ve had. A+++!
Great dealership. Very user friendly. I love my Range Rover Sport. I filled out the survey online.
The service is very nice there quick and fast they are professionals. I would like to do more business with them. They are excellent and the work as a family.
Excellent No No No So close! Just 11 more words… So close! Just 5 more words…
The service was terrific. Very thorough and detailed. Took care of everything I needed. I had a loaner that worked out well for three days which makes it more likely I will buy again
Outstanding service. Very courteous and professional. Very responsive. High quality service from start to completion.
Beautiful dealership with quality staff that’s willing to help. Smooth transaction without any issues.
Demonic is ALWAYS lovely to deal with! Reassuring, helpful, and communicative with every service visit. I refuse to use any other LR dealer in the NE region! I have purchased 5 Range Rovers/Range Rover Sport vehicles and will continue to purchase them only from this dealer. Thank you Domenic for your attention to my vehicles from day 1 🙂
Always have found service to be excellent. Even was able to get a loaner on a same day breakdown, which I was not expecting.
Amanda and the service dept at Land Rover North Haven are absolutely amazing -- Amanda always comes to my rescue and takes care of anything my car needs! I'll never go anywhere else!
Amanda is very helpful and helping me address my concerns but ultimately she works for the dealership which determine the price of items returning a loyal customer should be getting better rates than they are currently receiving for the services that they are requesting example cost to get replacement keys for vehicle is too expensive. I do love the videos showing what’s going on with the vehicle, but I would prefer to get a little bit more honesty from all personnel. He goes a long way. There are people that knows about cars and their people that don’t ... Read More DealerRater - May 20, 2026
I was able to get an appointment in a timely manner. Sierra keeps you informed and the service was excellent.
Rock at first but once they explained to me they would only charge me if it fixed the issue. I was ok with that.
Amanda is courteous, professional and dedicated representative! I would recommend her in a heart beat! She listens and gets the job done. There is no waiting, no hassle.
Tyler was on top of my long distance purchase, organized and followed up. A pleasure to work with
Working with Dominic it’s always a pleasure. He is very trustworthy and detail focused.
Dom and the service department have always provides excellent customer service they knowledgeable and attentive.
Professional courteous organized communicated very well done on time. Everything about the experience was professional. The whole team topped to bottom works together to create a fantastic customer experience.
Seamless and pleasant! Domenic is great! Service is great! Easy and simple! The video of my car is pretty cool too
Fast, efficient The team was professional. Easy to work with, and accommodating with my schedule.
Domenic Cerreto and Tyler Hackney are outstanding. The service is being conducted and delivered in a 1st class way. The entire service team goes above and beyond.
I would recommend North Haven Range Rover and specifically Robert Gengras to anyone and everyone. Easy to deal with, found the vehicle I wanted and didn't play any games. So much different and better than other places. Thank you for making it easy!
My experience with the dealership was excellent from start to finish. The team is professional, responsive, and makes the entire process easy and stress-free. Amanda Peck, in particular, is outstanding—she consistently goes above and beyond to ensure everything is handled quickly and smoothly. It’s clear they genuinely care about their customers, which is why I continue to come back and highly recommend them.
Easy appointments, great communication, friendly atmosphere, quick response on questions! Always great work on vehicle.
Excellent service from Dominic throughout the process. The attention to detail and the consideration of my timing were excellent.
Excellent service from Dominic throughout the process. The attention to detail and the consideration of my timing were excellent.
Excellent They are service oriented and customer satisfaction is paramount due to Dominic's work. He is a fantastic service manager
Detailed oriented with assessment and work provided No No No Know no no no no
Great service. Solved the issues and made the whole process very convenient. Excellent communication all around.
Land Rover North Haven and Amanda Peck were wonderful to work with--they were helpful and responsive. Very appreciative!!!
The Service Department at the North Haven Jaguar Land Rover dealership is truly exceptional. The Department is staffed with very considerate, and professional people who always go above and beyond for their customers. Amanda Peck has always been my go to person, and one of the reasons that I do business there.
Very easy to work with everything is smooth they take care of everything and it's a great environment
Took me right in next day. Took care of everything and gave me options for upcoming service neeeds Loved the video they sent of car. That was classy
The service I received was great! Domenic went above and beyond to get me back in my car. He's very pleasant and explains everything.
Very professional respectful of my time A pleasure to work with, and they have earned my future business
Very courteous, delivered what they promised, loaner car was a big plus An excellent experience
I have owned Range Rovers for over 10 years. My first purchase experience with this dealer was a year ago. I wish I had stated my LR journey with them. Rob and the entire sales staff fantastic. And Domenic and the entire service team at LR of North Haven are exceptional. Responsive. Just how a customer wants and should be treated.
Just Purchased my Range Rover from them , they are great and amazing people to work with …. Danielle, Tyler , Rob and Jarod TY Again!!!
I have been using this dealership for years. They have always been very attentive and professional. This most recent purchase went very smoothly. I dealt with Tyler,Bill, and Danielle. Dominic in the service department is also a pleasure to deal with. Highly recommended.
Excellent communication by Amanda. Very nice video analysis by the technician. Minimum 15 word requirement very annoying. Will not respond to future requests.
Always easy to get an appointment. Domenic is always so helpful In the past I had my f pace serviced at the Fairfield location and I am so happy I switched to north haven. Better customer service and easier to get an appointment. Also the service area is much better than Fairfield.
Amanda consistently goes above and beyond to help with any concerns I have. She’s always available, incredibly responsive, and provides the highest level of service. I truly appreciate all that she does.
Everyone was personable and friendly. Made the experience and process quick and seamless. Thank you!
I had a great experience with the service department at North Haven Land Rover. My new Range Rover hybrid had some issues, and their team was very responsive and professional throughout the process. They kept me informed, addressed the problems promptly, and made sure everything was handled thoroughly. The service was excellent, and I truly appreciated their attention and care.
Very professional well informed and very courtesy All the staff we're very professional well well informed and helped one another and assisting all their customers making the environment very comfortable
Dannielle made our purchase so easy and pleasant. Those are not words we would have ever associated with car buying in the past. We live in Texas and found the car we have wanted for over a year at this Connecticut dealership. To say that we were initially nervous to buy a car completely virtual is an understatement. However, Dannielle was so responsive, accommodating, positive and encouraging throughout the whole transaction. She sent us multiple photos and videos. Answered all of our questions. Even offered to Facetime with us. She helped us secure the vehicle for purchase all the way ... Read More DealerRater - Nov 21, 2025
Great experience all the way around your manager, Jim Aiken, is outstanding. One thing that I do not care for, is the black suit attire. I like my sales people to see more approachable, not dressed like they're working at a wedding venue.
Could not have asked for a better experience. Everyone was great, especially Danielle. Such a professional staff and treated us like family!!
Danielle was great. Responded immediately and I was able to make the purchase quick and easy. Car was ready to go when I made a 2 hour ride to pick it up. Everything was as she told me with no surprises.
Transaction went smoothly. The dealership drove my new vehicle to me and picked up my trade.
Always very courteous, knowledgeable and extremely skilled. Communication is great. They are a very pleasant service department to deal with.
Very responsive. Gave me a quick appointment. Quick diagnosis. Nice Loaner with low effort on my part, and great outcome.
Service was excellent from start to finish. Technician paid attention to my concerns on a test drive and was very conscientious in finding issue. Amanda has always been above and beyond helpful.
Good people, great service, fair prices, nice loaner cars. Amanda is the best! I have been going there for seven years. Very happy
They were able to tell me what was wrong with my car and tell me what I need to do to fix it
They were fantastic! I had a hose come off and they saved the day!!! They were fantastic! I had a hose come off and was overheating. they saved the day!!!
JRobb our sale Guy set everything up for us absolutely spoiled JRobb our sale Guy set everything up for us absolutely spoiled we feel like he cares
The whole experience was great, from the moment you drive into the dealership all the staff is wonderful and helpful.
I complained about a noise coming underneath the vehicle, not fixed!!! The problem wasn't fixed
Domenic was great he was able to get me an appointment right away and it couldn’t have been more seamless. Great staff and the very best Land Rover service team in CT. I will definitely refer anyone I know who owns a Jaguar or Land Rover vehicle
Not a good final experience. I just wanted an oil change. Sat in waiting room for 2 hours before I wax quoted a price for suggested maintenance. Yes, the maintenance was necessary, but I brought in elsewhere for 1/2 the price! Saved $1,300. Dd not make me feel good after trusting you for the past 5 years. That's how you treat loyalty?
This is our 2nd leased Range Rover at this dealership. From service, sales, and road side assistance we were served by friendly, competent and professional people.
All of the staff was very friendly, honest, and helpful. Highly recommend. They did not play any games
The absolute best customer service from everyone at Land Rover North Haven! i come from the Hartford area and would NOT recommend Hartford Land Rover. Geoff and everyone at Land Rover north haven were Great! No stress! 👍🏼
As a Business Manager based in Los Angeles, I recently coordinated a lease for one of our high-net-worth clients through Geoff at Land Rover North Haven in Connecticut. Despite the distance, Geoff made the entire process exceptionally smooth. He was organized, responsive, and accommodating at every step — ensuring that all paperwork and logistics were handled efficiently and without unnecessary complication.
Geoff went above and beyond to meet our specific requests and showed a clear understanding of the expectations that come with working with discerning clients. He also arranged for the vehicle’s delivery and personally provided a comprehensive walkthrough of ... Read More DealerRater - Oct 6, 2025
Domenic is always extremely helpful at getting you in as quickly as possible and handle the issue to everyone satisfaction . Always very nice and happy to please, he is most likely the reason we driving the cars for maintenance there while having other dealerships closer. The overall dealership is always very nice as well, we purchase 4 cars there and everyone is always very courteous and professional
Great experience. Very smooth process and quick turnaround for buying my new car. Highly recommend.
Amanda is the best! I’ve been coming there to get my car serviced for years and she’s always upbeat, personable and friendly. She’s a true asset to that dealership!
Excellent service and support. Technician produces a good video of the vehicle so you can actually see what is required.
The staff was very professional and keep me updated on the repairs! and finished in a timely manner.
Very comfortable and clean environment. Staff kept me up to date with repairs. And service was excellent. Really appreciated the Cafe. Great idea.
Nice to work with drop me off to my shop and pick me up very nice people
Excellent and very efficient and respectful. He tackles the issue and get the job done. Highly recommend him.
The staff are Very professional and good costumer services and they are always helping the costumer
Amanda was highly professional and incredibly helpful in fixing my tire and ensuring my brakes were working properly