Customer Testimonials

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Google Jun 6, 2024

So glad I found Land Rover of North Haven! I Really wanted the new Range Rover and after walking out of a local LR dealership disgusted, my search brought me to them. From first phone call with Jim to picking my new RR with Geoff, it was a pleasure! Night and day compared to other LR dealers I tried working with. These guys are upfront and honest, no games with mark ups and add ons. Don’t waste your time with the others, go straight to North Haven. Highly recommend!

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DealerRater Jun 6, 2024

Excellent Associate. A level of unrivaled service next to none. Sierra is really good at what she does.

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Google Jun 4, 2024

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Google Jun 1, 2024

Geoff, Jim, and Armad were exceptional to work with on my first Range Rover Sport purchase. From the moment I walked in as a prospect late right before closing to their assistance in ensuring I felt comfortable with my deal remotely, they treated me with respect, courtesy, and genuine care. Both Geoff and Jim maintained constant communication throughout the process. On delivery day, they made me feel like the most important person in the world. The concierge thoroughly explained the range rover app, which was already programmed before my arrival. They provided a full demo of all the car features, ...

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Google Jun 1, 2024

Great Dealership exceptional service!!!

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Google May 31, 2024

Amanda and Jim take very good care of me and I always purchase vehicles from Land Rover North Haven.

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Google May 28, 2024

Fantastic experience from start to finish. The initial advisors were prepared, communicated throughout, and the ability to pay online (with clear expectations and no surprises) just adds to the experience. The showroom is beautiful and clean.

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DealerRater May 19, 2024

Domenic is great. He is so personable and helpful. I don’t know many of the other staff but would recommend the dealership.

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Google May 13, 2024

Our experience is always top notch with R. Gengras! Highly recommend him and the North Haven location. It was worth the drive for me and for my husband.

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Google May 12, 2024

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Google May 2, 2024

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DealerRater May 2, 2024

I met Jim Aiken while I was working with Geoff McCoy and purchasing my first Range Rover at the North Haven dealership. Jim is another great member of the team and another friendly face I got to know during the buying process. He was a huge help on the day of delivery - staying late to be sure my LR app was syncing correctly with the vehicle- testing it several times to be sure. So grateful- thank you!

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DealerRater May 2, 2024

I purchased my first Range Rover from Jaguar Land Rover North Haven and was very lucky to be able to work with Tony Braglia during part of the process. Tony was wonderful in taking the time to meet with me, answer my questions, and explain particular details of the transaction, following up with a phone call. Tony is professional and easy going and I’m so grateful I was able to work with him. He leads a fantastic team and I will be recommending friends and coworkers without hesitation to head to his North Haven dealership for a top notch ...

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DealerRater May 2, 2024

Who knew the finance part of buying a car could be so fun!? Armad is awesome - super professional and super knowledgeable++! Took all the time I needed to go through the options until I landed on what made the most sense. Another fantastic member of the Jaguar Land Rover North Haven Team - and bringing the sunshine!

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DealerRater May 2, 2024

I had the great pleasure of working with Geoff McCoy for the purchase of my first Range Rover. From my initial inquiry online to the day I picked up my SUV, Geoff was fantastic. He was clear, professional and easy going - which is the perfect combo when buying a vehicle! He spent extra time with me on the day of delivery to ensure I understood all of the fun mechanics in the cockpit of my new toy! I'm so grateful I landed at this dealership. The whole team was great and I would recommend Jaguar Land Rover North ...

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Google Apr 29, 2024

I cannot express my gratitude enough to the team here at Jaguar Land Rover in North Haven. This was my first Land Rover purchase and the entire experience, from my initial inquiry- to the day of delivery - was top notch. Each person I worked with took the time to answer my questions and treated the transaction with respect and patience. In particular I’d like to thank Geoff, Tony, Armad, Jim and Khalil. You have a LR client for life! Thank you so much.

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Google Apr 22, 2024

Great experience!! I got the perfect car for me and am so happy with it. They made the whole process so easy, provide me with all the information needed, explained everything so well, and were so nice. They provided the best help throughout the whole process, and I am so happy with my new car and the whole experience!

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DealerRater Apr 21, 2024

The service was excellent. The employees were very professional. The service was very timely.A plus!!

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DealerRater Apr 18, 2024

The dealership was to good to be true! Someone at the top is doing something right! Our salesperson Bob Gengras was exceptional. No request or question was to much. We really couldn't of asked for more when purchasing a vehicle. Thank you so much.

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DealerRater Apr 17, 2024

The most personal and professional sales group for any dealership I've ever dealt with. From my inital telephone call with Bill Kokoszka, to the date of delivery was exceptional.

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Google Apr 15, 2024

Wonderful dealership! Traded in and purchased a new Defender and the experience was seamless. Cannot recommend Geoff and Jim and Armad more!

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Google Apr 12, 2024

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DealerRater Apr 11, 2024

Dealership and individuals are top notch! The team does an outstanding job and works with you every step of the way.

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Google Apr 10, 2024

Excellent customer service! Sierra, Kathy, Jim and Co. truly do know how to go above and beyond. Thank you.

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Google Apr 10, 2024

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Google Apr 10, 2024

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DealerRater Apr 9, 2024

, Northhaven team is wonderful! excellent to work with. have not had any issues in the five years working with their team. My first go to for a car service and car shopping

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Google Apr 9, 2024

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Google Apr 9, 2024

The staff of Land Rover North Haven service is always very considerate of my time so the service is done quickly and efficiently. Dominic is the best!

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DealerRater Apr 8, 2024

Great team- went the extra mile to assist with my immediate needs. Arrived for a routine quick fix, turned out the car needed more and although they didn’t have a loaner, they quickly made adjustments and found one for me. Furthermore they fixed the issue the same day and had me back in my Vehicle by end of day.

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Google Apr 6, 2024

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DealerRater Apr 5, 2024

My expericece exceed any and all expectations Clearly your entire workforce understands attention to detail I am extremely happy I chose your location to purchase my car, based on my experiences with your professionall staff

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Google Apr 4, 2024

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Google Apr 4, 2024

These guys are professionals, from the beginning to end. They made my experience as smooth as possible. Highly recommended 👌

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Google Apr 3, 2024

Excellent service from Sierra and Armad!!!

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Google Apr 3, 2024

Always the best customer service!

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Google Apr 3, 2024

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Google Apr 3, 2024

Awesome professional service department

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Google Apr 2, 2024

Always willing to work with my schedule when I need a loaner. I had an issue with a loaner I had while they worked on my Range Rover and they came out to me and immediately swapped me into a new one with no questions asked. Will forever recommend them. I am about 5 minutes from Land Rover Hartford and continuosly do service with North Haven because of the way I am treated here. Great customer service.

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DealerRater Apr 1, 2024

I always have an exceptional experience at Landrover north haven. Very experienced and professional. Great communication and customer service

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Google Mar 30, 2024

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DealerRater Mar 29, 2024

You repaired my vehicle's satellite antenna. It was unable to receive and hold a signal. It is now functioning properly.

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DealerRater Mar 28, 2024

Excellent service excellent advisor on time with work work was explained clearly on what needed to get done

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Google Mar 28, 2024

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Google Mar 27, 2024

First time using this Dealer for service and had a great experience. Amanda and her team seem to run a tight ship.

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DealerRater Mar 26, 2024

Keeps constant communications on service progress Vehicle was ready for pickup when promised by her

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Google Mar 24, 2024

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Google Mar 24, 2024

Very good service and very nice people that take care of your vehicle

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Google Mar 24, 2024

As usual, impeccable service.

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Google Mar 23, 2024

Robert in sales is just the best. A company is only good, if the employees are great! Robert and his team at North Haven Land Rover are all exceptional! If you plan on buying a Land Rover, go see Robert.

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Google Mar 23, 2024

It was good and they kept me informed and gave me a nice car to drive while they had my car. Loved the pick up your car deal

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Google Mar 23, 2024

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Google Mar 21, 2024

Can not say enough great things about Land Rover North Haven. After speaking with other CT dealers and getting the run around, North Haven was honest, quick, knowledgeable and beyond friendly. Great experience and will 100% continue business with them. Thanks, Jim for all the help and the rest of your team.

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Google Mar 19, 2024

This dealership is top notch!! Domenic in the Service Department is the best. So accommodating and professional. It is just a pleasant experience.

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Google Mar 18, 2024

Great dealership with great service.

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Google Mar 16, 2024

The customer service is always excellent!

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Google Mar 16, 2024

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Google Mar 15, 2024

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Google Mar 14, 2024

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Google Mar 13, 2024

Probably the best experience of my life involving a car repair with celebrated at executive jaguar Land Rover just a few weeks ago. They spent several days trying to figure out why my coolant light went on, and finally resolved the issue. The whole time I was treated to a Brand new Evoque, selected for me by my favorite repair representative, Amanda Peck.

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DealerRater Mar 12, 2024

Easy transaction. The purchase went smoothly. I enjoyed working with Jim on the purchase and am happy with my new vehicle.

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DealerRater Mar 11, 2024

I truly have no complaints. They stay in contact with me the whole time. I tend to work with Dominic when my car goes in and he makes it painless. He's very professional and understanding.

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Google Mar 8, 2024

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Google Mar 6, 2024

I had been looking for a lightly used Jaguar XF sedan. Jaguar North Haven had a one owner with low miles and in immaculate condition. We agreed on price and I picked it up in two days. From sales to management to documentation, all was very professional yet congenital in their business approach. I am very satisfied and will return in the future for another vehicle.

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Google Mar 4, 2024

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Google Feb 23, 2024

Service Department is excellent to work with. even though they’re very busy They try to get the vehicle as soon as possible Dominic has worked with our family cars for the last eight years and have nothing but pleasant and excellent service. Highly recommend him and North Haven service

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Google Feb 19, 2024

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DealerRater Feb 17, 2024

They worked with me to get my remote start working. I was very pleased with the service

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Google Feb 16, 2024

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DealerRater Feb 15, 2024

First off, I don't know a Jim Aiken. I dealt with Geoff McCoy and the rest of the team. Geoff was great and the business manager who handled the sale was equally good.

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DealerRater Feb 14, 2024

Amanda is a huge help to us. And a great asset to your dealership Workmanship is good. And quality deserves to be compensated. However, the maintenance is why I'm reluctant to purchase LR/Jaguar in the future.

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Google Feb 14, 2024

For service, always go to Dom - not only does he get things done but he takes good care of you and your vehicle. My husband has been working with him for many years. For sales, go to Bill. He’s straightforward and highly knowledgeable. From the moment you pull up to the time you leave, the service at this dealership is excellent. I highly recommend it.

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DealerRater Feb 13, 2024

The customer service I received was nothing less than exceptional , I love Amanda and she's been my service adviser for a while , she's pleasant , kind , and all around a pleasure ti hand my keys to. She accommodates me in any way possible. Thank you

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Google Feb 11, 2024

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Google Feb 9, 2024

Very easy and go honest dealer

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Google Feb 8, 2024

I have been buying cars for 40 years. This has been my best experience ever. Keep up the great work.

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Google Feb 8, 2024

Seamless. Stressless. The experience was beyond my rather high expectations. Shout out to Amanda and Dave. I am grateful and appreciative.

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DealerRater Feb 7, 2024

Excellent! Knowledgeable, kept me informed, excellent service always. ....... . . . . . .

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DealerRater Feb 2, 2024

All went smoothly. But one alarm/part that I was told was fixed still continue to go off. I am returning next week for another 'look'

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DealerRater Feb 2, 2024

Good working with Bill; nice man who does an excellent job representing Executive and its dealerships.

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Google Feb 1, 2024

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DealerRater Jan 29, 2024

Pretty straightforward really no interaction that much just I sat and waited for it when it was done. They said it was done and that was it. There was really no explanation of what was done or how it was done but it got done so that's all I care about right.

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Google Jan 22, 2024

Love this dealership. I have purchased and leased four vehicles from Land Rover North Haven. The staff is wonderful. Very professional and accommodating. High recommend

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DealerRater Jan 19, 2024

Always have great communication and have car ready when they say. Also make it so easy to drop car off for service and obtain loaner when needed.

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DealerRater Jan 19, 2024

State of the art showroom, immaculate service center, and incredibly attentive and knowledgeable staff. Always a pleasure to have our vehicle serviced at North Haven Land Rover.

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DealerRater Jan 18, 2024

They are very accommodating and knowledgeable. I had an enjoyable experience with them when I had to have my Discovery fixed

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DealerRater Jan 18, 2024

The customer service department is outstanding They go above and beyond every time I've needed assistance

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DealerRater Jan 18, 2024

Dealership provide excellent customer service and I would recommend working with Geoff to anyone looking to purchase a vehicle.

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DealerRater Jan 18, 2024

It’s good deal they help me a lot good customer service, and they take care of you

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DealerRater Jan 17, 2024

I’ve been dealing with Land Rover of North Haven a number of times over the last year to rectify an issue I was not satisfied with. They worked with me, particularly the new GM Tony Braglia to make the situation right. They were fair and the team is great. Though I hope not to need to go back anytime soon but they became my friends not just business associates.

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DealerRater Jan 17, 2024

Excellent service… they got me in the car I wanted without hassle and accommodated my schedule

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DealerRater Jan 17, 2024

They offered a driver to drop off my vehicle which saved me a lot of time. The driver came back after he had left to return my phone charger from the rental

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DealerRater Jan 17, 2024

The salesman was very curtis and helpful. It was a relax and smooth to purchase in my car?

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DealerRater Jan 17, 2024

I travel over an hour to get my Defender serviced. I trust them and appreciate them. They value me as a customer.

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DealerRater Jan 17, 2024

Amanda is very friendly and accommodating. The dealership is always clean and presentable. The staff is also friendly

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Google Jan 9, 2024

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DealerRater Jan 6, 2024

We cannot express how amazing Land Rover North Haven was to deal with during our recent Velar purchase. Geoff McCoy was hands down the best salesperson we have worked with on any car purchase. He was willing to talk to me through email and text, as I didn't want to call/come into the dealership. We literally had a deal within a few emails. When we went into pick up the car and sign the papers, he was thoughtful, knowledgeable, and friendly. We sat with Armad Hinton dto do the finance piece, and it was like hanging out with ...

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Google Dec 24, 2023

Excellent service, finished the job much quicker than expected and in time for The Holiday Break. Dominic is always very communicative about the work also which is very helpful!

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DealerRater Dec 19, 2023

Great overall experience. Our salesperson was helpful and readily available to answer any of our questions.

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DealerRater Dec 17, 2023

Everyone was so wonderful and worked extra hard to ensure we were able to leave with the keys to our new vehicle the same day.

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